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FAQ

Our answers to the most frequently asked questions.
If you can't find your question being answered, please contact us any time. 

 

THE PRODUCT

WHAT IS SPECIAL ABOUT THE SOCKS?
Our cycling socks are made of the lightest fibre PROLEN ever developed. 
They adapt perfectly to your foot shape and do not slip. No rubbing, no blisters.
Our branding with the nickel-free rivet is discreet, strong and testifies to understatement.
The rivet is pressed by us into every left sock by hand.
The design of the socks varies between clean and eye-catching - you will find the right style and color to match your kit and bike.

WHAT IS "PROLEN®"? 
By using PROLEN®Yarn we offer the best features for cycling socks:

  • The yarn lies directly on the skin and does not absorb any moisture.
  • PROLEN® is the lightest fibre ever developed. Its resistance to wear is 2.5 times that of cotton or wool.
  • PROLEN®garments withstand bad weather, sun, sweat and moisture very well.
  • PROLEN®Yarn has the property of maintaining the ideal temperature in contact with the skin.

 

WHERE DO YOU MAKE THE SOCKS?
FINGERSCROSSED socks are made in the EU - they are produced in a factory in Poland. Then they are shipped to Munich where the rivet is pressed in, we pack it and send it to you. 

 

HOW LONG DO THE SOCKS LAST?
We cannot give you an exact specification because many factors play a role: type of laundry, type of wearing...We gave one pair the ultimate test by riding them in the paincave all the winter months and they are still fine. But using Prolen and by strengthening the part of the heel and toes we do everything to make FINGERSCROSSED socks last long.


HOW DO I HAVE TO WASH MY SOCKS?
You can easily wash the socks in sportswear or 30 degrees of fine laundry. Preferably with sports detergent.


HOW SHOULD I WEAR THE SOCKS?
The best way to pull them up is to make them fit snugly and close to your shin / calf. 
PS:... in sneakers they do pretty well, too.

 

DELIVERY

WILL YOU SEND THE SOCKS TO CANADA? OR TO XY?
Sure, we ship worldwide for 6.20.

WHEN WILL MY ORDER BE SHIPPED?
We usually ship the next day of your order.


OUT OF STOCK

ARE THE SOCKS WITH THE DOTS AVAILABLE AGAIN SOON? OR THE XY SOCKS?
As soon as a style of a sock is sold out, it will not be produced anymore. We only produce as much as we think we can sell. After that there are new styles again. So if you see a sock that you like, you better hit it immediately.

 

THE RIVET

WHAT'S WITH THE RIVET ON THE LEFT SOCK?
Our motto is "giving socks the attention they deserve".

The rivet gives our socks that certain something and has great recognition value. Pure Understatement. We press each rivet by hand.

 

THE SIZES

DO YOU PLAN TO OFFER EVEN LARGER SIZES THAN 45 IN THE FUTURE?
Yes, from spring 2018 our range of sizes goes up to EU 47

 

ISN'T THE RANGE OF SIZE 35-39 AND 40-45 A LITTLE TO LARGE? 
With the use of the quality PROLEN® we use the currently lightest synthetic fibre, which is nevertheless 2.5 times as abrasion-resistant as cotton, for example. This allows us to spin the yarn so thinly that it has a highly compressing property. The addition of elastane makes the socks very elastic - and fits perfectly on your foot.

 


WHERE ELSE CAN I BUY?

CAN I BUY YOUR SOCKS SOMEWHERE IN NEWYORK? OR IN XY?
On the page "Local Dealer" you can find all our partners who sell FINGERSCROSSED.